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Most helpful customer reviews
136 of 155 people found the following review helpful.
like this phone
Got this phone about five days now,did not want to make a review until i played with it a bit.I must say, if i loved this phone anymore i would have to leave my wife and marry it…well joking there a bit, lol, buy i do love it.Only reason i gave it four stars is some minor things, like the flimsy looking charger cable, looks real tiny as if it will soon break and the white headset for a black phone.My last phone was the bb 9860, got this instead as i wanted a dual sim with android and led flash and been able to work as a remote for my smart tv, so far i love it and would buy another if anything happened to it.It does take a little time to get used to and if you are impatient you may not like it at first as it has so many features and different ways of doing things.Great phone.Ok, have this phone for little over two weeks and not liking it that much again for the following reasons(good thing i did not leave my wife LOL),(1) It is not the kind of dual sim i am used to, it is dual sim STANDBY and not dual sim ACTIVE as was with the lg ks660 that i used previously.The difference is that with st/by both sims are on st/by waiting for a call, once a call is active the other sim is inactive (well not entirely), will explain. With dual sim active both sims are always active and works as if two phones are in one. This is really what i wanted.Now to explain the above, this phone tries to remedy the situation by using call forwarding (a paid service on my network)so it has an option for dual sim always on, this option attempts to enable call forwarding for both sims and if it fails (as in my case) then even if i would pay for forwarding,i can not have both sims active at once.In my case forwarding fails because both sims have group calling service on them. Most dissapointed as this is one of the primary reasons for buying this phone.(2) Phone can be a bit slow, but i am used to the ks660 LOL.(3) If i looked up a contact there is no way to use the secondary sim to call from the contact list so i have to use dial pad where the option is, this is so not good.I would give the phone a two star for the above but the other features are great (well it’s android) hence the new rating of three stars. So here i go again, off to sell this phone for what i can get and once again start a lengthy search for the dual sim ACTIVE android that i need. Soooo not a happy camper.
125 of 143 people found the following review helpful.
Isn`t a New Phone
I bought the phone as new but I sent it to Venezuela where it did not work because the phone was defective. As the phone does not have warranty bring it to a technician who informed me that the phone is remanufactured. I really feel cheated.
109 of 125 people found the following review helpful.
No Unlock Code, Stolen Phone, plan to WASTE 8-10 hours of your time!
By Ben Aissa
I got really excited when I get this phone, it looked cool and sleek… BUT, guess what, it was locked and the default language on this phone was some type of Polish, Russian or some weird East European Language. This made me believe that this phone was stolen by a clerk working for a Russian T-Mobile service provider or some East European National Wireless provider… anyway, I figured out to switch it back to English, to my dismay, the phone is LOCKED and can NOT work on US service providers…. so I called my provider (T-Mobile) hoping to get help… after 30 minutes of being on-hold, the T-Mobile folks did not recognize the iemei number on the phone (it’s Russian); and could not help me. They suggested that I call Samsung. 45 minutes of wait, someone sends me to an online web site where they have instructions to download a bunch of software.I follow the instruction, I plug the phone onto a USB connector, then download various files, pay $19.95 to European SIM unlocking services, then another $14.95 to make it work on US providers, then I paid $4.95 to make sure that the phone is NOT black-listed… I still can’t make it work. I wasted about 8 hours on this piece of junk.I am returning it… don’t make the same mistake if you are a busy person and value your time.I am highly disappointed.
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